Privacy Policy

Effective Date: 1/30/2026

Total Health Cincinnati (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

b. Health Information

  • Medical history and health information you voluntarily provide

  • Information submitted through intake forms, questionnaires, or consultations

c. Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage data (via standard analytics tools)

2. How We Use Information

Information collected may be used to:

  • Provide medical services and consultations

  • Communicate with you regarding appointments, services, or inquiries

  • Process payments and administrative functions

  • Improve website performance and user experience

  • Comply with legal, regulatory, and medical obligations

3. HIPAA Compliance

Total Health Cincinnati complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA requirements and is not disclosed without authorization except as permitted or required by law.

4. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may share information only with:

  • Licensed healthcare providers involved in your care

  • Laboratories or pharmacies as required for testing or treatment

  • Payment processors for transaction completion

  • Legal or regulatory authorities if required by law

All third parties are required to maintain appropriate confidentiality and security safeguards.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and analyze site usage. You may disable cookies through your browser settings; however, some features may not function properly.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no system can be guaranteed to be 100% secure.

7. Your Rights

You may:

  • Request access to or correction of your personal information

  • Request limitations on certain uses or disclosures

  • Withdraw consent where applicable

Requests can be made using the contact information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Total Health Cincinnati
50 East RiverCenter Blvd

Suite 433

Covington, KY 41011

859-638-3128

drrohs@totalhealthcincinnati.com